During contract closeout, the project manager discovers the vendor met all contractual deliverables but the solution does not satisfy the business need. Who is most responsible for this outcome?

Question

Project Management (PMP) — Hard

During contract closeout, the project manager discovers the vendor met all contractual deliverables but the solution does not satisfy the business need. Who is most responsible for this outcome?

Accepted Answer

The project manager's poor requirements management and scope definition led to the vendor meeting contractual deliverables without satisfying the business need. This oversight occurred because the project manager failed to accurately capture stakeholder expectations. As a result, the solution did not align with the business objectives.