In Salesforce, what is the purpose of the ‘Grant Login Access’ feature?

Salesforce Admin Medium

Salesforce Admin — Medium

In Salesforce, what is the purpose of the ‘Grant Login Access’ feature?

Key points

  • Grant Login Access is user-initiated
  • Temporary access is granted for a specific purpose
  • Access is limited to troubleshooting
  • No password sharing is required
  • Administrators can investigate issues directly

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