What is the key difference between Territory Management and Role Hierarchy for record access?

Question

Salesforce Admin — Hard

What is the key difference between Territory Management and Role Hierarchy for record access?

Accepted Answer

Territory Management and Role Hierarchy differ in their approach to record access. The correct answer highlights that Role Hierarchy follows the organizational chart, providing vertical access, whereas Territory Management allows for flexible groupings across multiple branches. This distinction is crucial for administering record access.