What is the purpose of a Customer Data Platform (CDP) and how does it differ from a CRM or DMP?

Digital Marketing Hard

Digital Marketing — Hard

What is the purpose of a Customer Data Platform (CDP) and how does it differ from a CRM or DMP?

Key points

  • CDPs focus on first-party data, unlike DMPs.
  • CRMs manage customer interactions, not unified profiles.
  • CDPs bridge individual identity across channels.
  • DMPs primarily handle anonymous data.

Ready to go further?

Related questions