A project manager with high emotional intelligence is most likely to respond to a team member’s resistance to change by:

Question

Project Management (PMP) — Hard

A project manager with high emotional intelligence is most likely to respond to a team member’s resistance to change by:

Accepted Answer

A project manager with high emotional intelligence responds to resistance by empathetically addressing underlying concerns. This approach acknowledges the team member's perspective, fostering trust and cooperation. In contrast, documenting resistance or escalating to HR may escalate the issue. Reassigning tasks may not address the root concern.