Which type of organizational change management approach focuses on engaging people’s hearts and minds, not just announcing changes?

Question

Project Management (PMP) — Hard

Which type of organizational change management approach focuses on engaging people’s hearts and minds, not just announcing changes?

Accepted Answer

The participative approach is the correct answer because it emphasizes engaging people's emotions and intellect. By doing so, it fosters a sense of ownership and commitment to the change. In contrast, other approaches may focus solely on communication or compliance. This approach stands out for its people-centric strategy.